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Communicate With Confidence: How to Say It Right the First Time and Every Time
Dianna Booher
ASIN: B00EA6TRMM
Publisher: McGraw-Hill
Pages: 497

Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence!®.1,254 Tips to improve your communication and interpersonal skills!You will learn how to:Establish credibility and show concernTransition from criticizing to coachingListen to negotiate so that everybody feels like a winnerGive clear instructionsGive and receive usable feedbackAsk appropriate questions and answer questions appropriately to gain cooperationPresent ideas persuasively and communicate across gender and cultural lines
Amazon Rating:
4 stars from 33 ratings